Shipping policy
Order Processing Time
We strive to process and ship all orders within 1-2 business days (excluding weekends and holidays).
Once your order has shipped, you will receive a confirmation email containing your tracking information so you can follow its journey.
Shipping Methods & Delivery Estimates
We partner with reliable and reputable courier services to ensure timely delivery.
Most orders arrive within 7-15 business days after dispatch. Please note that this timeframe is an estimate and may vary slightly depending on factors such as shipping destination and carrier delays.
Remote & Rural Areas
Deliveries to remote or rural locations may require additional time. In such instances, please allow for a few extra days beyond the standard delivery estimate. Rest assured, we will do our best to expedite your order and provide updates along the way.
Shipping Costs
Shipping charges, if applicable, will be displayed at checkout. Any promotions or discounts related to shipping will be reflected in your final total.
Order Tracking
Once your order ships, you will receive a tracking number via email. You can use this number to track the status of your delivery directly with the carrier.
Lost or Delayed Shipments
If your order does not arrive within the estimated timeframe, please contact us at sale@frucase.com. We will work closely with our courier partners to locate your package and ensure it arrives as soon as possible.